Terms of Service

Last Updated: 5 March, 2026

1. Introduction

These Terms of Service (“Terms”) govern your use of the website operated by CityBear and any purchases made through the website.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

These Terms apply to all visitors, users, and customers of the website.

2. Use of the Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You may not use the website in any way that could damage, disable, or impair the website or interfere with another user’s experience. You also agree not to attempt to gain unauthorized access to any part of the website or its related systems.

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe a user has violated these Terms or applicable laws.

3. Products and Product Information

We strive to provide accurate descriptions and images of all products sold on our website. However, colors, textures, and product details may vary slightly due to screen displays, lighting, or manufacturing differences.

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

4. Pricing

Product prices displayed on our website may automatically adjust based on the customer’s location. The currency and estimated price shown may vary depending on your region, local taxes, exchange rates, and applicable pricing rules.

The final price for your order will be displayed at checkout before payment is completed. This price may include applicable taxes depending on your location. Shipping costs, customs duties, or import taxes may be added during checkout or charged by the shipping carrier or local authorities upon delivery.

While we strive to ensure that all pricing information on our website is accurate, errors may occasionally occur. In the event of a pricing error, we reserve the right to cancel or refuse any orders placed at an incorrect price. If payment has already been processed for an affected order, a full refund will be issued.

5. Orders

When you place an order through our website, you agree that the information provided is accurate and complete.

Once an order is placed, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance of the order.

We reserve the right to cancel or refuse any order for reasons including product availability, suspected fraud, or pricing errors.

If an order is canceled after payment has been processed, a full refund will be issued.

6. Shipping

Shipping times and delivery estimates are provided for convenience but are not guaranteed.

Delivery times may vary depending on shipping carrier, destination, customs processing, and other factors outside our control.

Customers are responsible for any applicable customs duties, taxes, or import fees required by their country.

Additional details regarding shipping may be found in our Shipping Policy.

7. Returns and Refunds

If you are not satisfied with your purchase, you may request a return or exchange in accordance with our Return and Refund Policy.

Returned items must typically be unused, in original condition, and returned within the timeframe stated in our return policy.

Certain items may not be eligible for return depending on their condition or type.

For full details, please refer to our Return and Refund Policy available on our website.

8. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You agree to notify us immediately if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

9. Limitation of Liability

To the fullest extent permitted by law, CityBear shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our liability for any claim relating to a purchase will not exceed the amount paid for the product involved.

Some jurisdictions may not allow certain limitations of liability, so these limitations may not apply to all users.

10. Disclaimer

Our website and products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

While we strive to provide accurate information and reliable service, we do not guarantee that the website will always be uninterrupted, secure, or error-free.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. International Customers

We sell products internationally, including to customers located in the European Union. By placing an order, you agree that your information may be processed in the United States or other countries where our service providers operate.

Customers are responsible for complying with their local laws regarding imports, duties, and taxes.

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business practices, legal requirements, or services.

When changes are made, the updated Terms will be posted on this page with a revised “Last Updated” date.

Continued use of the website after changes indicates acceptance of the revised Terms.

14. Governing Law

These Terms of Service and any disputes arising from the use of this website will be governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.

15. Contact Information

If you have questions about these Terms of Service, please contact us.

Email: hello@citybear.co
Phone: +1(323)-905-8198
Website: www.citybear.co